How To Train Wine Servers To Sell Your Wine?

The sales and profit of food businesses like restaurants are
not just dependent on the food they have to offer. The wine sales play a huge
role in the profits of a restaurant so when you are advertising the food you
have to highlight the wine list as well. People always order beverages with the
food. The profit margins are not too high with meals and the wine sales can
boost up the profit immediately.
If you want to encourage people to buy from the wine list
you have then displayed them in the commercial countertop wine
cooler is not enough. The best way to improve wine sales is to
train the staff to sell them properly.
Here are a few wine selling tips that the servers should
know so that they can sell the wine in a better way.
Hosting Staff Wine Tasting:
The servers should have a good knowledge of the wine if they
want to sell it to the customers. It is important that the servers are
well-learned about the wines and the best way of getting them familiar with the
wines is to host wine tastings. You can make the servers read all about the
wines but if you want to fully understand the characteristics of the wine then
they have to taste it.
You do not need to make staff taste every wine on the list.
Just give them an idea about the broad wine categories. Focus on one category
at a time and you will have them well-educated in no time. Make the wine
tasting fun by asking them to mention what they smell and taste.
The Basic Wine Knowledge:
All the servers of the restaurant should have basic
knowledge of the wine. The wine is made up from a lot of different types of
grapes. It is not possible to make sure that the servers memorize the
information about all grapes that are used in different regions to make wine.
The geography lessons may be too much for the servers and they will get
overwhelmed you should just focus on the regions and grape varieties. If your
collection mostly consists of French wines then the servers should have good
knowledge of French wines. The servers do not need to know about the wine types
that you are not offering.
Categorizing the Wines:
If you are expecting the servers to memorize the entire wine
list then you are expecting a lot and putting too much pressure on the servers.
Create broad categories as it will make it easier for servers to absorb the
information. You can come up with descriptions like crisp and bright or fruity
and bold. The servers can just use the descriptions to as the diners can use
them to ask customers what wine they would prefer.
Selling the Story:
There are a lot of people that are wine enthusiasts and they
love to get into detail and want to know everything about the wine. Make sure
that you have a wine expert in the staff so that you can satisfy those customers.
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